Our Company

Our goal …

“Total Customer Satisfaction At All times”

Glaxis Travels is a full-fledged agency, which incorporated in Singapore in May 2009. We are a member of National Association of Travel Agent Singapore, as well as the International Air Transport Association (IATA). Being a full-fledged travel agency we offer a variety of services which ranges from Meetings, Incentives, Conferences, Exhibitions (M.I.C.E) planning services to individual and business worldwide,  Outbound and Inbound tours, Ticketing, Luxury Cruises, Student Education/Adventure programs, Hotel reservations, Leisure and event management.

The Singapore office is set up by our holding company, Fascinating Travels & tours (M) Sdn Bhd (FTT). FTT has since its incorporation in 1990, served its customers from the Selangor and Kuantan offices in Malaysia. We also own The Pine Resort in Fraser Hill.

With this “Total Customer Satisfaction At All Times ”goal, we only select the best overseas service partners who are professional and committed to excellent service. Our team comes with extensive experience in the travel and hospitality industry thus enabling us to compete effectively in the tourism industry. With a wealth of knowledge and experience we can effectively understand and deliver what our customer wants.
We strongly believe that our reputation lies in our service, professionalism, and integrity. With this strength, we are working towards our vision to be Asia Number One Travel Service Provider.


Our Vision

Trusted Vendor | Global Brand | Premium Quality

To be the leading provider for world-wide travel solutions with a reputation of being a trusted and quality brand. To offer diversified products at highly competitive pricing, premium services with a touch of professionalism.


Our Core Values

    * Customer Satisfaction
We ensure both our internal and external customers' requirements are met.

    * Honesty and Integrity
We perform our tasks and conduct our business fairly, sincerely and professionally.

    * Initiative & Innovation
We challenge the status quo to make continuous improvement using our creative, initiative and innovative capabilities.

    * Pride and Ownership
We strive to exhibit high degree of professionalism and become proud owners of our work outputs.

    * Continuous Improvement
We continuously improve our work to achieve 100% right by setting K.P.I. goals.

    * Team Spirit
We adopt a win-win approach through effective communication, group participation, mutual understanding and respect.